Currently, the Lazy River only ships to Canada and the US, with shipping included. If you live outside of those countries and would like to order something, please drop me a line and I can make an exception. International shipping is very complicated, made even more so when you add in that certain products are made and shipped from fulfillment centers in a variety of countries on different continents. The easiest way to get in contact with me is by email - justushayes@gmail.com

If there is a defect in your item, a misprint or the wrong print, please inform me right away (within 7 days) at justuhayes@gmail.com with "Customer Service Request" in the subject line. Include when you received the item, what the problem is, and photographs of the item that highlight the issue. I will provide you with an address to ship the item to, and if the problem originated with the manufacturer you will receive a replacement item for free. Any shipping costs incurred by you in returning the item to the manufacturer will be reimbursed; please hang on to your shipping receipt and send me a photograph of it. Picking the wrong size is not a basis for a return or exchange. All wearable items are accompanied by a sizing chart on their product pages, and you are strongly encouraged to make sizing decisions with that information in mind. If the manufacturer sent you the wrong size, e.g., you ordered a Small and you received a Large, then see the procedure outlined above, as this will be treated as a manufacturer's defect. If you believe your order has been lost in shipping, please inform me as soon as possible via email with "Customer Service Request - Lost Item" in the subject line. The Hawaiian shirts and all-over print tees are manufactured by InterestPrint in China, and generally take about two weeks for delivery during non-Christmas times. If you have not received your order of these items within 30 days from the time you placed your order, please let me know and I will arrange a re-shipment at no expense to you. All other items are manufactured by Printful and usually ship in around 7 - 10 days. If you have not received your item after 3 weeks of ordering, please let me know and I will rectify the problem. Lazy River Design Works is not responsible for problems with shipping arising from the customer providing the wrong address.

Most of the artwork that I use here on the website and applied to products was made with the AI image engine, Midjourney. I also use Public Domain images and video, predominantly from Pixabay, but also from other sources. Very rarely, I may use an image or clip that is licensed for commercial use under an attribution requirement; if I do, attribution will be provided.

Each of these terms requires its own definition. "Print-on-demand" is the service provided by an online printing company that allows the artist to upload graphics to their servers and, when required, print those graphics on to various products that the artist has made available. The key here is that printing is only done on demand, when an order is made, even if that order is for only one item. Print-on-demand services generally take one of two forms. In the first, only the artist can order product from the company. An example of this is Vistaprint. In the second, the artist can order their own products, but more importantly creates a store on the site that members of the public can browse and buy from. The company handles the financial transaction and the shipping. A great example here is Redbubble (please check out my store there). There are also sites that offer a bit of both. "Dropshipping" is a little more complicated. It's a method for offering products via an online store without carrying any inventory. Products are listed and available in the store with photos/mock-ups and descriptions, and those products directly linked to a third-party manufacturer. When a customer decides to buy an item, the financial transaction is processed by the store owner and the manufacturer receives the order, manufactures it, and ships it straight to the purchaser, a process known as "fulfillment." I get the impression that most online stores that use dropshipping sell just ordinary stuff that has no artist-added design element. It's sunglasses and accessories, for the most part, perhaps with some small ability to tweak a product's appearance - colour options, or the ability to add a designer label. The place this Lazy River flows through is the confluence of these two services. A "print-on-demand dropshipping" company (a terrible mouthful that needs a better term) is one that provides products via dropshipping to an online store that features printed items such as clothing, prints (framed, sticker, magnet, etc), fashion accessories, electronic accessories, household items and so on. It allows someone like me to create a store and offer their creative output on the products selected without carrying an inventory.

At present, all products are supplied by either InterestPrint or Printful. The breakdown goes as follows: Printful (Americas): Classic-format t-shirts, greeting cards, stickers InterestPrint (China): Hawaiian shirts, all-over graphic t-shirts, bucket hats, dad caps, umbrellas